What Is Manufacturing Support?

Manufacturing support is hands-on engineering assistance that improves the quality, efficiency and output of an existing production process, covering process and procedure review, site audits, troubleshooting and subcontract support. As an independent research and technology organisation working across all industry sectors, TWI provides this support impartially, drawing on a wealth of experience built up since 1946. Industrial Members can access immediate technical support through the TWI help desk.

Your current manufacturing capability and facility will inevitably have areas of varying efficiency. This may relate to procedures, current process parameters, equipment and fixture set-up, or even the choice of the current process – which may itself not be the optimum choice for your products. TWI can help you identify areas for improvement, and put measures in place to you can increase both quality and output.

Working closely with you, our manufacturing support services staff can support teams in resolving issues, improving production environments, and helping upgrade systems and applications. This support ranges from application support, manufacturing process optimisation, and supply chain assistance through to problem solving and incident management, solving issues and ensuring your manufacturing processes and applications run smoothly in the long term.

What Does TWI's Manufacturing Support Cover?

Process and Procedure Review

Our production support analysts can explore your production management procedures to help reduce lead times to ensure you meet service level agreements.

Site Audits and Certification

We can help make sure that your site meets the required standards to certification and auditing purposes to prevent any negative business impacts.

Troubleshooting

Our expert staff are available to help should something go wrong, investigating causes of any issues and recommending solutions. We work with developers to ensure that any issues are mitigated against in future.

Manufacturing and Subcontract Support

We support UK manufacturing as well as overseas operations as bespoke contract manufacturers, demonstrating new processes and procedures as well as offering small-scale production runs.

Press Releases

Find out more about manufacturing at TWI:

Revolutionise Your Additive Manufacturing with TWI

TWI is one of around just five organisations anywhere in the world to have access to a ground-breaking coaxial electron beam wire additive manufacturing (AM) system from xBeam.

Learn more

TWI Near Net Shape Advanced Manufacturing Capability

We are excited to announce the completion of the TWI-funded exploratory project, ‘POWHIPMAT’ which is related to the manufacture of industrial representative demonstrator parts via near net shape powder metallurgy hot isostatic pressing (NNS PM HIP) using super duplex stainless steel and nickel superalloy materials, respectively.

Learn more

UpSkill: Collaborative and Socially Responsible Manufacture

Industry 5.0 recognises that machines and humans have complementary strengths. Rather than fully automating manufacturing processes, it encourages collaboration between skilled workers and advanced technologies.

Learn more

Scaling Up EV Battery Pack Supply Chain and Manufacture

TWI has been working as part of a consortium to scale up the UK’s automotive battery pack manufacturing and supply chain industry.

Learn more

Core Research Programme (CRP) and Joint Industry Projects (JIP)

Core Research

Each year the TWI Core Research Programme (CRP) addresses challenges on behalf of our Industrial Members as well as developing specific technologies and processes. Each of the projects under the CRP is focussed on engineering, materials or manufacturing technologies, including manufacturing.

Find out more here

Joint Industry Projects

TWI also conducts Joint Industry Projects (JIPs) that bring together groups of Industrial Members to share the cost of research activities in areas of mutual industrial interest, gaining exclusive access to the outcomes. These projects cover a broad range of topics, including manufacturing.

Find out more here

For over 75 years, our customers have trusted us to deliver Technical Excellence, including in manufacturing, prototyping and production support. Because we are an independent organisation that works right across the spectrum of industries, we can provide you with impartial support and advice, drawing on the most suitable solutions to meet your needs.

Industrial Members can e-mail or call our help desk for immediate technical support.

For more information, please email contactus@twi.co.uk.

Process and Procedure Review

See how we can help you assess your current capabilities, workshop layout and quality management systems to improve both productivity and quality.

Site Audits and Certification

TWI offers a range of company certification schemes and health and safety assessments – find out more…

Troubleshooting

Companies often encounter variations in product quality. TWI engineers can provide rapid on-site support to help you rectify problems...

Manufacturing and Subcontract Support

TWI offers a range of engineering support and project management services for our Industrial Members, including manufacturing engineering support.

Frequently Asked Questions

What Does TWI's Manufacturing Support Cover?

TWI's manufacturing support covers process and procedure review, site audits and certification, troubleshooting, and manufacturing and subcontract support. It is aimed at improving the quality, efficiency and output of an existing production process, from procedures and process parameters through to equipment and fixture set-up.

Who Can Use TWI's Manufacturing Support?

Manufacturing support is provided to TWI Industrial Members. Membership gives an organisation access to the full range of services, together with impartial technical support from TWI engineers across all industry sectors.

How Do Members Access Manufacturing Support?

Industrial Members can contact the TWI help desk by email or telephone for immediate technical support. Where an issue requires it, TWI engineers can provide rapid on-site support to investigate the cause and recommend a solution.

What Is the Difference Between a Site Audit and a Process Review?

A site audit confirms that a facility meets the required standards for certification and auditing purposes. A process and procedure review examines production management procedures to reduce lead times and help an organisation meet its service level agreements.

Which Industries Does TWI Support?

TWI works as an independent organisation across all industry sectors, including aerospace, automotive, defence, marine, oil and gas, power, rail, electronics and medical equipment, providing impartial advice on the most suitable solution.

For more information please email:

contactus@twi.co.uk