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Recruitment Process

Our Recruitment Process

At TWI, we aim to provide a fair, consistent and supportive recruitment experience for all applicants. Below is an overview of what you can expect when applying for one of our roles.

Vacancy Posting

All external vacancies are advertised on the TWI Careers website. Where appropriate, roles may also be posted on platforms such as Indeed and LinkedIn to reach a wider audience we would love for you to follow us on LinkedIn.

Application Review

All applications are reviewed and shortlisted by the hiring manager using Workday, our Applicant Tracking System (ATS). Shortlisting decisions are based on the skills, experience and qualifications most relevant to the role.

Pre‑Screening (For Selected Roles)

For some positions, our recruitment team may conduct a short pre‑screening telephone call.
This allows us to:

  • Clarify key details about the role
  • Discuss your relevant experience
  • Confirm practical requirements before arranging interviews

Interview Stages

Most roles at TWI follow a two‑stage interview process:

First Stage

Typically held via Microsoft Teams, this interview helps us understand your background, experience and suitability for the role.

Second Stage

If progressed, the second stage will usually take place on‑site.
We believe it is important for candidates to:

  • Experience our working environment
  • Meet the hiring manager and potential team members
  • Gain a clear understanding of what it is like to work at TWI

Feedback for Interviewed Candidates

  • We aim to provide all unsuccessful candidates who have participated in a formal interview with a follow‑up email or telephone call to give them feedback on why they were not selected.

 

Selection and Offer

Once interviews are complete, the hiring manager will select the candidate who best matches the requirements of the role. If successful, our recruitment team will contact you with your job offer and begin guiding you through the onboarding process.

 

Candidate Support

If you require any adjustments, support or assistance with your application or interview, please contact us at Recruitment@TWI.co.uk. We are committed to ensuring an inclusive recruitment process for all applicants.

 

Agency Policy

TWI does not accept speculative CVs or candidate submissions from recruitment agencies.
We will not accept any introduction fees unless an agency has been formally instructed by TWI to support with a specific recruitment process.

For more information please email:


contactus@twi.co.uk