TWI’s Ryan Proctor becomes Chartered Quality Professional

Senior Quality Engineer, Ryan Proctor has become the first TWI employee to achieve chartership from the Charter Quality Institute (CQI).

With the CQI celebrating their centenary this year, Ryan is one of just under 4,000 registered  Chartered Quality Professionals across the whole of the UK.

The CQI is the only body which offers Chartered Quality Professional status and was originally created with 500 British weapons inspectors following the end of the First World War by members of the Inspection Department of the Ministry Of Munitions. Their remit was expanded in 1922 to promote efficiency and commerce through quality assurance and has since grown to include 20,000 quality professionals worldwide. Becoming a member of the institute – as Ryan now has – is seen as the ‘gold standard’ for professionalism in quality.

To become a Chartered Quality Professional, Ryan had to demonstrate five key competencies, which were assessed under the CQI Competency Framework to demonstrate the abilities and behaviour that is required for governance, assurance and improvement.

These competencies included:

1. Context – to ensure effective implementation of governance, assurance and improvement via domain and industry specific knowledge
2. Governance – to make sure organisational requirements are reflected in frameworks, policies, processes and plans
3. Improvement – to create a culture of evaluation
4. Leadership – to maximise influence and develop a culture of evaluation and improvement
5. Assurance – to build a culture of assurance

Of course, quality in an organisation is the responsibility of everyone but a quality professional can provide the necessary knowledge, tools and guidance to assist staff in pursuing excellence. This was demonstrated when Ryan used his skills and experience to lead the transition of TWI’s certificated Quality Management System  to ISO 9001:2015.

This is just the latest example of TWI staff progression and upskilling to ensure that the organisation continues to move forward across all departments.  You can find out more about our quality, safety and environment work here.