Fri, 25 September, 2026
By day, Siti Norhaizah binti Nasarudin was a dedicated student at TWI. By night, she taught English online, balancing her studies with the responsibility of helping others learn. Joining TWI's Sponsored Upskilling Programme was an opportunity to strengthen her technical knowledge while preparing for a career in industry.
Although she began the course feeling confident about her existing knowledge, the programme quickly changed her perspective.
“I thought I already knew a lot, but the training made me realise how little I knew and how vast the knowledge out there really is.”
Learning beyond the classroom
Throughout the training, Siti found the instructors' hands-on approach to be one of the programme's greatest strengths. Rather than simply explaining concepts, they challenged trainees to think critically, identify mistakes, and solve real-world problems independently.
Whenever trainees encountered difficulties during practical exercises, the instructors provided guidance that helped them understand not only what went wrong, but why.
She also appreciated experiencing different teaching styles from multiple instructors, allowing her to adapt techniques that complemented her own learning approach—and even inspired her as an educator herself.
Practical skills for the real world
For Siti, the programme went beyond technical theory. One of the most valuable takeaways was learning how to work safely and confidently in real site conditions.
The comprehensive training facilities, practical exercises, and supportive learning environment helped her build both competence and confidence before entering the workplace.
By the end of the programme, Siti had gained more than technical knowledge—she had developed the confidence to embrace mistakes as part of the learning process and the resilience needed for industry.
Key takeaways
- Built practical, industry-relevant technical skills
- Gained confidence through hands-on training and instructor feedback
- Learned real-world site practices alongside technical knowledge
- Benefited from a positive, supportive, and well-equipped training environment
- Inspired to recommend the programme to colleagues and future professionals
Siti enthusiastically recommends TWI's training programmes to others, citing the expertise of the instructors, comprehensive facilities, and the encouraging learning atmosphere as the reasons behind her positive experience.
“It is better to make mistakes in training than in work. TWI gave me the confidence to learn, improve, and overcome my fear of getting things wrong.”
Her journey demonstrates how continuous learning, whether as a student or a teacher, can open the door to greater confidence and professional growth.