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FAQs on technical knowledge

Connect, no. 103, November/December 1999, p.7

Experience gained over many years indicates technical enquiries to TWI often seek only a concise summary of information on a particular topic. Typical examples include:

  • What is a safe distance to look at a welding arc without any eye protection?
  • How do I weld wrought iron?
  • How do I minimise electrode wear when resistance spot welding?

Answers to such questions are not usually written down, but form part of the bank of 'implicit' knowledge held by an individual TWI engineer.

To enhance access to its wealth of unwritten information, TWI has begun the process of capturing it and making it available on the web through our website. The information is presented in a question and answer format, - FAQs (Frequently Asked Questions). This is a long-term task since the knowledge at TWI can be assessed across a matrix of approximately 140 technologies and 30 materials groups.

At present, there are approaching 200 FAQs on our website and our aim is to double this figure by the end of 1999. This is planned to rise to more than 2000 of these 'basic knowledge building blocks' by the end of next year.

If you are already a website user, please look at the current collection of FAQs and let us have your comments on them. If you are not registered to the website, you can register simply by clicking 'Login' on the front screen and then 'Register' and completing the registration form. A user name and password will be e-mailed to you.

If you require more information on the content development process on the technical knowledge pages of our website, or if you feel that you might have some non-commercial content which could potentially be added, please contact Geoff Hale or Richard Smith at TWI. E-mail:

For more information please email: